Returns & Exchanges
At Sewell, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee on all hardware and accessories. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your tech setup remains optimal.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and components to ensure a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are removed or covered.
Receive Your Refund
Once our technicians inspect the returned device at our warehouse, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing